Hospitality Academi: Empowering Carmarthenshire’s Hospitality Industry
The Hospitality Academi was a dynamic skills project funded by the UK Government, administered by Carmarthenshire County Council.
The Hospitality Academi provided a transformative opportunity for hospitality, leisure, accommodation, and tourism businesses across Carmarthenshire from August 2023 to January 2025. Designed to support the sector’s growth and resilience, the project offered fully funded short courses at Level 2, enabling businesses to upskill their teams, retrain staff, and attract new talent.
Academi Lletygarwch: Grymuso Diwydiant Lletygarwch Sir Gaerfyrddin
Roedd yr Academi Lletygarwch yn brosiect sgiliau deinamig a ariannwyd gan Lywodraeth y DU, a weinyddir gan Gyngor Sir Caerfyrddin.
Darparodd yr Academi Lletygarwch gyfle trawsnewidiol i fusnesau lletygarwch, hamdden, llety a thwristiaeth ledled Sir Gaerfyrddin, o fis Awst 2023 i fis Ionawr 2025. Wedi’i gynllunio i gefnogi twf a gwytnwch y sector, cynigiodd y prosiect gyrsiau byr wedi’u hariannu’n llawn ar Lefel 2, gan alluogi busnesau i uwchsgilio eu timau, ailhyfforddi staff, a denu talent newydd.
Read the full report from the project below | Darllenwch yr adroddiad llawn or prosiect isod
During the project, the team reached out to people living in all corners of the county, including; Whitland, Llandeilo, Llanelli, Llandovery, Ammanford, St Clears and Cross Hands as well as the town of Carmarthen itself. We worked with 26 businesses in the sector including charitable organisations based in the county of Carmarthenshire.
The project proudly supported 187 participants gain a Level 2 or 3 qualification, marking a significant milestone in strengthening the skills and capabilities of the Carmarthenshire workforce with a range of training including the following;
- L2 Basic Life Skills & Safe Use of a Defibrillator
- L2 Health & Safety Skills in the Workplace
- L2 Food Safety for Catering / Retail in the Workplace
- L2 Allergen Awareness
- L2 Risk Assessment Skills in the Workplace
- L3 Emergency First Aid in the Workplace
By equipping participants with practical expertise, the initiative not only benefited current staff retention but also paved the way to attract newcomers to enter and thrive in the industry.
So who exactly benefited from participating in the project?
The Hospitality Academi project supported a broad range of participants, including the following:
- Business owners in the hospitality, leisure, accommodation, or tourism sectors
- Employees seeking further training to advance their careers
- Individuals looking to transition into these industries, including unemployed
- School leavers in Carmarthenshire exploring career opportunities
- People transitioning from parental or caregiving responsibilities, seeking flexible employment or a career change
The breakdown of the 187 participants who were supported to gain a qualification in the project included the following;
- Employees – 131
- Economically Inactive (not working, retired, volunteering) – 26
- Leaving school end of year 11 or 13 – 27
- Unemployed – 3
By providing tailored training and practical qualifications, the project empowered participants to develop their skills, stabilise their careers and even start their own ventures within the industry.
The project overcame several hurdles, including raising awareness and engaging participants, managing data efficiently, delivering certificates promptly and coordinating venues for training sessions. Through collaboration with trainers and staff within Really Pro Limited, the team successfully delivered on these challenges, ensuring a seamless experience for individual participants and business owners.
This project was made possible through the collective efforts of our dedicated trainers and staff, the project team at Really Pro Limited and the unwavering support of Carmarthenshire County Council. Together, we achieved our shared goal of creating lasting opportunities for individuals and businesses alike.
Yn ystod y prosiect, cysylltodd y tîm gyda phobl sy’n byw ym mhob cornel o’r sir, gan gynnwys; Hendy-gwyn ar Daf, Llandeilo, Llanelli, Llanymddyfri, Rhydaman, Sanclêr a Cross Hands, yn ogystal ar dref Caerfyrddin ei hun. Buom yn gweithio gyda 26 o fusnesau yn y sector gan gynnwys sefydliadau elusennol yn Sir Gaerfyrddin.
Roedd y prosiect yn falch o gefnogi 187 o gyfranogwyr i ennill cymhwyster Lefel 2 neu 3, gan nodi carreg filltir arwyddocaol o ran cryfhau sgiliau a galluoedd gweithlu Sir Gaerfyrddin, gydag ystod o hyfforddiant gan gynnwys y canlynol;
- L2 Sgiliau Bywyd Sylfaenol a Defnydd Diogel o Ddiffibriliwr
- L2 Sgiliau Iechyd a Diogelwch yn y Gweithle
- L2 Diogelwch Bwyd ar gyfer Arlwyo / Manwerthu yn y Gweithle
- L2 Ymwybyddiaeth o Alergenau
- Sgiliau Asesu Risg L2 yn y Gweithle
- L3 Chymorth Cyntaf Brys yn y Gweithle
Trwy arfogi cyfranogwyr ag arbenigedd ymarferol, roedd y fenter nid yn unig yn cefnogi staff presennol ond hefyd yn paratoi’r ffordd i ddenu newydd-ddyfodiaid i ymuno â’r diwydiant a ffynnu ynddo.
Felly pwy yn union gafodd fudd o gymryd rhan yn y prosiect?
Cefnogodd prosiect yr Academi Lletygarwch amrywiaeth eang o gyfranogwyr, gan gynnwys y canlynol:
- Perchnogion busnes yn y sectorau lletygarwch, hamdden, llety neu dwristiaeth
- Gweithwyr sy’n ceisio hyfforddiant pellach i ddatblygu eu gyrfaoedd
- Unigolion sydd am drosglwyddo i’r diwydiannau hyn, gan gynnwys y di-waith
- Ymadawyr ysgol yn Sir Gaerfyrddin yn archwilio cyfleoedd gyrfa
- Pobl sy’n trosglwyddo o gyfrifoldeb rhiant neu ofalwr, sy’n ceisio cyflogaeth hyblyg neu newid gyrfa
Roedd y dadansoddiad o’r 187 o gyfranogwyr a gafodd gymorth i ennill cymhwyster yn y prosiect, yn cynnwys y canlynol;
- Gweithwyr – 131
- Anweithredol (ddim yn gweithio, wedi ymddeol, yn gwirfoddoli) – 26
- Ymadawyr ysgol ar ddiwedd blwyddyn 11 neu 13 – 27
- Di-waith – 3
Trwy ddarparu hyfforddiant wedi’i deilwra a chymwysterau ymarferol, roedd y prosiect yn galluogi cyfranogwyr i ddatblygu eu sgiliau, sefydlogi eu gyrfaoedd a hyd yn oed ddechrau eu mentrau eu hunain o fewn y diwydiant.
Llwyddodd y prosiect i oresgyn sawl rhwystr, gan gynnwys codi ymwybyddiaeth ac ymgysylltu â chyfranogwyr, rheoli data’n effeithlon, cyflwyno tystysgrifau’n brydlon a chydlynu lleoliadau ar gyfer sesiynau hyfforddi. Trwy gydweithio â hyfforddwyr a staff yn Really Pro Llymeitid, cyflawnodd y tîm yr heriau hyn yn llwyddiannus, gan sicrhau profiad di-dor i gyfranogwyr unigol a pherchnogion busnes.
Roedd y prosiect hwn wedi’i wneud yn bosib trwy ymdrechion ar y cyd ein hyfforddwyr a’n staff ymroddedig, tîm y prosiect yn Really Pro Llymeitid a chefnogaeth ddiwyro Cyngor Sir Caerfyrddin. Gyda’n gilydd, fe wnaethom gyflawni ein nod cyffredin o greu cyfleoedd parhaol i unigolion a busnesau fel ei gilydd.
Zoe Mitchell, employer and business owner of the Golden Lion in Carmarthen wrote this after receiving FREE Level 2 Basic Life Skills and Use of AED Defibrillator training for her business and staff via The Hospitality Academi project funded by the UK Government.
“I have worked with my team and volunteers from the community to fundraise to purchase and install most of the defibrillators that are located in the town centre in Carmarthen. I feel very strongly about helping people access them. As an employer and business owner we were so pleased Really Pro came to train me and my staff. It means we can share our knowledge of how to use the defibrillators we have worked so hard to receive for the town. Everyone should know how to use them; excellent training!“.
Ysgrifennodd Zoe Mitchel, cyflogwr a pherchennog busnes y Golden Lion yng Nghaerfyrddin, ar ôl dderbyn hyfforddiant Sgiliau Bywyd Sylfaenol Lefel 2 AM DDIM a Defnyddio Diffibriliwr AED ar gyfer ei busnes a’i staff trwy’r prosiect cademi Lletygarwch a ariennir yn llawn gan Lywodraeth y DU.
“Rwyf wedi gweithio gyda fy nhîm a gwirfoddolwyr o’r gymuned, i godi arian i brynu a gosod y rhan fwyaf o’r diffibrilwr sydd wedi’u lleoli yng nghanol y dref yng Nghaerfyrddin. Rwy’n teimlo’n gryf iawn am helpu pobl i gael mynediad atynt. Fel cyflogwr a pherchennog busnes, roeddwn mor falch bod Really Pro wedi dod i’m hyfforddi i a’m staff. Mae’n golygu y gallwn rannu ein gwybodaeth am sut i ddefnyddio’r diffibrilwr y rydym wedi gweithio mor galed i sicrhau ar gyfer y dref. Dylai pawb wybod sut i’w defnyddio; hyfforddiant rhagorol!”
As the project concludes, we reflect with pride on the impact it has had in enabling individuals to gain qualifications, find meaningful employment and grow within their chosen fields. Though the initiative has ended, its benefits will continue to ripple across the hospitality sector in Carmarthenshire, inspiring growth and development, strengthening the workforce and instilling resilience in the county for the future.
A huge thank you to everyone who took part and supported the project, to Carmarthenshire County Council for administering and to the UK Government for funding the project.
Wrth i’r prosiect ddod i ben, rydym yn myfyrio gyda balchder ar yr effaith y mae wedi’i chael wrth alluogi unigolion i ennill cymwysterau, dod o hyd i gyflogaeth ystyrlon a thyfu o fewn eu meysydd dewisedig. Er bod y fenter wedi dod i ben, bydd ei manteision yn parhau i ymledu ar draws sector lletygarwch yn Sir Gaerfyrddin, gan ysbrydoli twf a datblygiad, cryfhau’r gweithlu a meithrin gwytnwch yn y sir ar gyfer y dyfodol.
Rydym yn ddiolchgar iawn i bawb a chymerodd ran a chefnogwyd y prosiect, i Gyngor Sir Caerfyrddin am weinyddu ac i Lywodraeth y DU am ariannu’r prosiect.
Funded by the UK Government | Wedi ei ariannu gan llywodraeth y du
